“I started CX Pathways because I’m passionate about good customer experience that leads to a culture of excellence in our work, empowerment of our employees and placing customers at the heart of our business decisions.”

Hi, I’m Faith.

“I started CX Pathways because I’m passionate about good customer experience that leads to a culture of excellence in our work, empowerment of our employees and placing customers at the heart of our business decisions.”

I'm dedicated to empowering leaders and teams to reach their potential and help cultivate better workplaces and communities. Investing in customer experience (CX) helps do just that. 

The result? Amplified impact and a gateway to new possibilities.

Hi, I’m Faith

I have had the privilege of working with Faith for over a decade in two different organisations. Faith brings a dynamic combination of strategy, insight, energy and fun to her work which makes her a joy to work with! Faith’s high capacity combined with a love for innovation, problem solving and connection will inspire you and be a catalyst for change in your workplace.
— Sian Wrangles
Director of National Development, TLG.

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Drawing from an extensive background spanning over two decades in the charitable and retail sectors, backed by over 15 years of leadership experience, I have developed a diverse and extensive range of skills that evidence my abilities and talent in customer experience.

When you partner with CX Pathways, rest assured that you're gaining access to high-calibre, personalised support and insights.